Contact + FAQ

Contact + FAQ

We’d love to hear from you!

If you have a few questions, check out our FAQ at the bottom of this page.
If you’d like to get in touch, fill out the form below.

Send a Message
Ordering + Delivery
How do I order?

You can purchase our products from our Etsy store.

Do you offer layby or accept bank deposit payments?

If you’d like to pay via part payment (choose oxipay at checkout – learn more here) or bank deposit, then order through our site.

Otherwise, all other purchases can be made through our Etsy store, which has a much larger range.

How much does shipping cost?

New Zealand
Free postage within New Zealand!
You can expect to receive your order within 2-3 working days for delivery. 
Rural delivery usually takes an extra 1-2 days.  

Delivery to Australia is a flat rate cost of $10.50 NZD (approx. $9.60 AUD). You can expect to receive your order within 4-7 working days.

Everywhere Else (USA, UK, and Canada)
We ship to the United States, the United Kingdom, and Canada. Delivery is a flat rate cost of $10.50 NZD (approx. $7.50 USD / £5.70 GBP / $9.40 CAD).  
You can expect to receive your order within 7-14 days (usually sooner).

Returns, Refunds + Exchanges

We’re confident you’ll love your Ninety Days products as hundreds of women around the world do. Every order is safely hand packed by our team.

But if for some reason your products arrive unusable, we will fully refund your money within 30 days of you receiving your order. You will need to send the product back to us in order to process your refund or exchange.

Downloadable/digital products are not able to be returned, refunded, or exchanged.


You can request to become a wholesaler for Ninety Days if you would like to stock or include our products as a part of your services.

There is a $250 minimum order amount. 

Wholesale orders are currently placed via email.
Send us a message if you’d like to know more.

Affiliate Programme

As a Ninety Days affiliate you’ll earn 20% of every sale that uses your unique discount code. This is calculated at the end of every month and is paid out every time your balance reaches $100 NZD.

Send us a message to request your affiliate discount code.